FAQs
Payments
What are the payments options?
We accept payments by Paypal, Visa, Mastercard & American Express.
What currency are the prices displayed in?
All of our prices are displayed in USD.
Shipping
How much the shipping cost?
We offer free shipping on all of our orders for all customers.
How long will shipping take ?
Our items are sourced in bulk from international suppliers, so packages usually arrive at your doorstep between 7-21 days after you place your order.Â
What are delivery options?
We currently offer standard shipping option, which is free for all customers.
How do I know if my order has been shipped ?
Once your order is shipped, it will be marked as complete in our database and you will receive a confirmation email with a tracking number.
Do I get receipt for my order ?
You will be sent a receipt for your order by email after payment is made.Â
I haven’t received an order yet. Where is it?
If you have any concerns with your order, please contact our support team by email and they will be glad to assist you. Most emails are answered within 1 business day.
Support Team: info@healthierback.com
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Refund & ChangesÂ
What is the refund policy?